Welcome to Le Trésor.
These Terms & Conditions govern your access to and use of www.letresor.co.in, including browsing the
website, creating an account, purchasing products or otherwise interacting with our services.
For these Terms, “Le Trésor”, “we”, “us” and “our” refer to Le Trésor, operated by JNJ Life Sciences, located
at Plot No. 30(A), Kuvadva GIDC, Kuvadva, Rajkot – 360023, Gujarat, India.
By accessing our website or placing an order, you agree to these Terms & Conditions together with our
Privacy Policy, Shipping Policy and Cancellation, Return & Refund Policy.
You may use this website only for lawful purposes.
You agree not to misuse the website, attempt unauthorised access, interfere with its functionality,
introduce harmful software, use automated methods to improperly collect website information or engage
in fraudulent transactions.
You must provide accurate and complete information when creating an account or placing an order.
You must be legally capable of entering into a contract to place an order through this website.
If you are under the age of 18, purchases should be made with the involvement and consent of a parent or
legal guardian.
Le Trésor offers skincare, haircare and personal-care products.
We make reasonable efforts to ensure that product descriptions, ingredients, images, pricing and other
information displayed on our website are accurate. However, product packaging, colour, appearance or
other minor details may change from time to time.
Images displayed on screens may also vary slightly from the appearance of the physical product.
Customers should read the product label, ingredients, usage instructions, warnings and other information
supplied with the product before use.
Information provided on our website is intended for general product and educational purposes and is not
a substitute for professional medical or dermatological advice.
Individual results may vary.
All product prices are displayed in Indian Rupees (INR).
The price shown at checkout at the time of order confirmation will normally be the applicable purchase
price, subject to correction of genuine technical or pricing errors.
Applicable taxes, shipping charges, COD charges, discounts and other charges, where relevant, will be
displayed before completing the purchase.
We reserve the right to change product prices or promotional offers at any time. Such changes will not
normally affect an order that has already been accepted unless there has been an obvious pricing or
technical error.
Placing an order through our website constitutes an offer to purchase the selected products.
We reserve the right to accept, reject or cancel an order where reasonably necessary, including because of
product unavailability, incorrect pricing, suspected fraud, payment failure, incorrect customer
information or delivery-service limitations.
If we cancel a prepaid order after payment has been successfully received, the applicable refund will be
initiated.
Online payments may be processed securely through Razorpay or other authorised payment service
providers made available on our website.
Available payment methods may include UPI, credit or debit cards, net banking and other supported
methods.
We do not intentionally store complete card numbers, CVV details, UPI PINs, OTPs or similar sensitive
payment credentials on our own website. Payment information is processed by the applicable payment
service provider according to its own security and privacy practices.
Cash on Delivery may also be available for eligible orders and locations.
Never share your OTP, UPI PIN or banking password with Le Trésor or any person claiming to represent us.
Our Shipping Policy and Cancellation, Return & Refund Policy form part of these Terms & Conditions.
Customers are requested to read these policies before completing an order.
Discount codes, promotional prices, free products and other offers may be subject to separate conditions.
Unless specifically stated otherwise, promotional offers cannot be exchanged for cash and may not be
combined with other promotions.
We reserve the right to cancel or modify promotional campaigns where reasonably necessary.
The Le Trésor name, branding, logo, website design, photographs, graphics, product information and
original website content are owned by or licensed to Le Trésor and may be protected under applicable
intellectual-property laws.
Such content may not be reproduced, distributed, commercially exploited or otherwise used without prior
permission, except where permitted by law.
If you submit a review, testimonial, image, feedback or other content through our website, you confirm
that the content is genuine, lawful and does not infringe another person’s rights.
We may moderate or remove content that is fraudulent, abusive, misleading, unlawful or otherwise inappropriate.
Our website may contain integrations or links involving third-party services such as payment gateways,
logistics providers, social-media platforms or other external websites.
Their services may be governed by their own terms and privacy policies. Le Trésor is not responsible for
independent third-party websites or services outside our control.
To the maximum extent permitted by applicable law, Le Trésor will not be responsible for indirect or
consequential losses arising from the use of this website or circumstances outside our reasonable control.
Nothing in these Terms is intended to limit any rights or remedies that cannot lawfully be excluded under
applicable Indian consumer-protection law.
These Terms will be governed by the laws of India.
Subject to rights available to consumers under applicable law, disputes relating to the website or
purchases made through it will be subject to the appropriate courts and authorities having jurisdiction in
Rajkot, Gujarat, India.
We may update these Terms & Conditions from time to time to reflect operational, legal or regulatory
changes.
The latest version will be published on this page together with the updated date.
For customer grievances relating to website purchases, orders, delivery, returns, refunds or these Terms,
you may contact our Grievance Officer:
Grievance Officer: Mr. Dharmesh Jajal
Email: beauty@letresor.co.in
Phone / WhatsApp: +91 70647 47706
Address: Plot No. 30(A), Kuvadva GIDC, Kuvadva, Rajkot – 360023, Gujarat, India.
